• In-office teams across Metro Manila
  • U.S.-managed account leadership
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ABA Practice Management Support

Structured Offshore Operations Support for ABA Practices

Stella International builds dedicated, in-office teams for ABA therapy practices – session scheduling, billing and insurance verification, and HIPAA Compliant documentation, all managed under one coordinated team.
Build Your ABA Operations Team
  • In-office Manila teams
  • HIPAA-aware workflows
  • U.S.-managed account leadership

98%

Client retention

21 d

Avg. time to hire

60%

Cost reduction

Session scheduling and coordination across therapists and clients

Reporting on scheduling accuracy, billing status, and documentation completeness

THE ABA PRACTICE MANAGEMENT PROBLEM

ABA Practices Run on Coordination - Scheduling, Billing, and Documentation All at Once

Session scheduling across multiple therapists and clients is a constant coordination challenge.

ABA’s intensive session cadence means scheduling errors and gaps show up quickly and affect client continuity of care.

Billing and documentation requirements are tightly linked to scheduling accuracy.

When scheduling, session documentation, and billing aren’t coordinated, revenue and compliance risk both increase.

Growing caseloads outpace what a lean administrative team can manage.

As practices add therapists and clients, the coordination burden across scheduling, billing, and documentation grows just as fast.
The Stella Approach

One Coordinated Team Across Scheduling, Billing, and Documentation

Stella builds a dedicated ABA operations team that handles session scheduling, billing and insurance verification, and HIPAA Compliant documentation together – so these tightly linked functions are coordinated by one team, not split across disconnected vendors or overloaded staff.

Session scheduling and coordination across therapists and clients

Unit-based billing support and insurance verification

Authorization and unit-limit tracking

HIPAA Compliant documentation and recordkeeping

Referral and intake coordination

Reporting on scheduling accuracy, billing status, and documentation completeness

How We Work

How Stella Builds Your ABA Operations Team

01

Discovery
Call

We learn your practice management system, caseload structure, and current bottlenecks. 30 minutes.

02

Workflow
Mapping

We document your scheduling, billing, and documentation workflows together before we hire.

03

Role Design
and Hiring

Job specs and KPIs built around ABA-specific operations, sourced and screened for relevant experience.

04

Client
Interviews

You interview shortlisted candidates and make the final hiring decision.

05

Compliance Onboarding
and Training

Your team completes HIPAA Compliant documentation training and system onboarding before go-live.

06

Launch, Manage,
and Report

Daily operations managed in-office. KPI dashboard, weekly QA, monthly business reviews.
Start Your ABA Operations Build

ABA PRACTICES TRUST STELLA WITH THEIR OPERATIONS

HIPAA

Compliant documentation built into every ABA workflow

98%

client retention across all active engagements

60%+

cost reduction vs. comparable U.S. administrative roles
We were spending 40% of our senior recruiters’ time on sourcing and scheduling. Stella took that over in five weeks. Now they’re closing two more deals a month.

CEO, Mid-Size Staffing Agency

Stella didn’t just give us bodies — they mapped our entire placement coordination workflow, hired a team around it, and now it runs itself. I check the KPI dashboard once a day.We were burning out our U.S. coordinators on credentialing follow-up. Stella took that entire function offshore in six weeks. The backlog is gone.

Director of Operations, Recruitment Agency

FAQ

Frequently Asked Questions - ABA Practice Management Support

Does this combine scheduling and billing, or are they separate services?
They can be combined under one coordinated team, or scoped separately – see our ABA Billing Services page if you only need billing support. We confirm the right scope during discovery.
Your team trains on whatever platform you use, with access and training configured during onboarding.
Compliance training is completed before go-live, with in-office endpoints, role-based access controls, and audit-trail tooling built into the workflow.
Yes. Add seats or expand functions using the same build process as your caseload and therapist count grow.

Most engagements move from discovery to launch in 4 to 6 weeks, with compliance training factored into the timeline.

A dedicated team lead in Stella’s Manila office runs daily operations. A U.S.-based account lead owns the relationship and reporting with you.

Coordinate Scheduling, Billing, and Documentation Under One Team.

Book a 30-minute discovery call. We’ll map your ABA operations workflow and outline what a dedicated Stella team would look like.
Book a Discovery Call
Call (520) 826-4146

HIPAA Compliant documentation

In-office Manila teams

U.S.-managed

98% client retention