Healthcare Staffing

Offshore healthcare teams that operators trust.

From medical billing and claims to patient financial services, ABA, labs, and medical equipment — Stella runs HIPAA-aware offshore teams that handle the operational backbone of U.S. healthcare.

HIPAA-aware workflows and training
Medical billing, claims, RCM, denial management
ABA, medical equipment, labs, patient financial services
Managed teams — not freelance VAs
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Build your insurance team

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98%

Clean Claim Rate

On medical billing teams that follow our QA process from day one.

24h

Avg Denial Turnaround

From kickback to resubmission across our denial-management teams.

40–60%

Cost Reduction

Vs. comparable U.S.-based healthcare ops staffing.

Healthcare services

What Stella runs for healthcare operators.

Pre-built workflows and KPI baselines tuned to how healthcare actually operates.

Medical Billing

Coding, charge entry, claim submission, and clean-claim QA — built for billing companies and provider groups.
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Claims Processing

End-to-end claims handling: submission, follow-up, status checks, and adjudication coordination.
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Revenue Cycle Management

Full RCM teams — eligibility, prior auth, charge capture, AR follow-up, and patient billing.
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Denial Management

Denial root-cause analysis, appeals drafting, and resubmission workflows with QA scoring.
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Payment Posting

ERA/EOB posting, reconciliation, and discrepancy resolution against payer expectations.

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Patient Financial Services

Patient-facing collections, statements, payment-plan setup, and financial counseling.
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ABA Companies

Credentialing, intake, prior auth, and billing teams trained on ABA-specific workflows.
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Medical Equipment

Order intake, prior auth, insurance verification, and delivery coordination for DME/HME.
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Laboratories

Specimen intake, results coordination, billing, and provider communications for lab operators.
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Why operators pick Stella

Built for healthcare operators — not generic outsourcing.

Stella’s healthcare teams aren’t repurposed VAs. They’re recruited against role-specific criteria, trained on industry workflows, supervised by Stella managers, and measured against KPIs that matter to your business.

That’s why operators across healthcare keep growing their Stella teams — month after month.

Common Questions

Frequently asked.

Don’t see your question? Reach out and we’ll respond same-day.

Is Stella HIPAA-compliant?

Our healthcare workflows are built around HIPAA-aware controls — facility security, role-based access, audit logging, and BAA-ready engagement structures.

Yes. We train teams on whatever systems you operate — Epic, Athena, Kareo, AdvancedMD, eClinicalWorks, NextGen, and many specialty platforms.

Most engagements move from discovery to launch in 4–6 weeks, depending on role complexity and compliance requirements.

Yes. Teams are scheduled in your timezone with full coverage across U.S. business hours, including overnight shifts when required.

Stella is a managed operations partner, not a freelancer marketplace. Your team works in our Manila offices, follows mapped workflows, and is held to KPIs we manage on your behalf.

Per-seat, all-inclusive — recruiting, training, management, facilities, equipment, and QA bundled into a single monthly rate. We send a written proposal before any commitment.

Build your offshore team with Stella

Ready to build your team? Let’s talk. No pressure — just a conversation about what you need.