From medical billing and claims to patient financial services, ABA, labs, and medical equipment — Stella runs HIPAA-aware offshore teams that handle the operational backbone of U.S. healthcare.
HIPAA-aware workflows and training
Medical billing, claims, RCM, denial management
ABA, medical equipment, labs, patient financial services
Managed teams — not freelance VAs
Your information is confidential.
98%
Clean Claim Rate
On medical billing teams that follow our QA process from day one.
24h
Avg Denial Turnaround
From kickback to resubmission across our denial-management teams.
40–60%
Cost Reduction
Vs. comparable U.S.-based healthcare ops staffing.
Healthcare services
What Stella runs for healthcare operators.
Pre-built workflows and KPI baselines tuned to how healthcare actually operates.
Medical Billing
Coding, charge entry, claim submission, and clean-claim QA — built for billing companies and provider groups.
Built for healthcare operators — not generic outsourcing.
Stella’s healthcare teams aren’t repurposed VAs. They’re recruited against role-specific criteria, trained on industry workflows, supervised by Stella managers, and measured against KPIs that matter to your business.
That’s why operators across healthcare keep growing their Stella teams — month after month.
Industry-specific workflows and SOPs
Compliance-aware recruiting and training
U.S. account leadership for every engagement
Daily KPI dashboards and weekly business reviews
Common Questions
Frequently asked.
Don’t see your question? Reach out and we’ll respond same-day.
Is Stella HIPAA-compliant?
Our healthcare workflows are built around HIPAA-aware controls — facility security, role-based access, audit logging, and BAA-ready engagement structures.
Can teams use our existing EHR / PM system?
Yes. We train teams on whatever systems you operate — Epic, Athena, Kareo, AdvancedMD, eClinicalWorks, NextGen, and many specialty platforms.
How quickly can a healthcare team be launched?
Most engagements move from discovery to launch in 4–6 weeks, depending on role complexity and compliance requirements.
Do agents work in U.S. business hours?
Yes. Teams are scheduled in your timezone with full coverage across U.S. business hours, including overnight shifts when required.
How is Stella different from hiring a virtual assistant?
Stella is a managed operations partner, not a freelancer marketplace. Your team works in our Manila offices, follows mapped workflows, and is held to KPIs we manage on your behalf.
What does pricing look like?
Per-seat, all-inclusive — recruiting, training, management, facilities, equipment, and QA bundled into a single monthly rate. We send a written proposal before any commitment.
Build your offshore team with Stella
Ready to build your team? Let’s talk. No pressure — just a conversation about what you need.