A Dedicated Offshore Team for Revenue Cycle Support
Stella International builds in-office teams that support the administrative side of your revenue cycle – claims follow-up, denial management, verification, and reporting – structured around your existing RCM process, not a generic template.
Your Revenue Cycle Is Only as Strong as Its Weakest Handoff
Verification, billing, and follow-up often live in separate silos.
When these functions aren’t coordinated, work falls through the cracks between handoffs – and revenue leaks at every gap.
Staffing every stage of the cycle domestically is expensive at scale.
A full U.S. revenue cycle team – verification, billing, follow-up, reporting – is a significant fixed cost for growing organizations.
Without consistent reporting, it’s hard to know where revenue is actually being lost.
Ad hoc processes make it difficult to pinpoint whether the bottleneck is verification, coding, submission, or follow-up.
The Stella Approach
Coordinated Offshore Support Across Your Revenue Cycle Workflow
Stella maps your existing revenue cycle process – verification, submission, follow-up, denial management – and builds a coordinated offshore team around it, so handoffs between stages are documented and owned, not left to chance. Reporting gives you visibility into exactly where the cycle is working and where it isn’t.
Insurance verification and eligibility checks
Claims follow-up and denial management
Payment posting support and reconciliation assistance
Aging and denial-trend reporting
Cross-stage workflow coordination to reduce handoff gaps
Monthly business review of revenue cycle performance metrics
How We Work
How Stella Builds Your Revenue Cycle Support Team
01
Discovery Call
We learn your current revenue cycle process and where the biggest gaps are. 30 minutes.
02
Workflow Mapping
We document each stage of your revenue cycle and the handoffs between them before we hire.
03
Role Design and Hiring
Job specs and KPIs built around your specific revenue cycle stages, with candidates sourced and screened from our Philippines talent network.
04
Client Interviews
You interview shortlisted candidates and make the final hiring decision.
05
Onboarding and Training
Your team trains on your systems and revenue cycle workflow before go-live.
Organizations Trust Stella With Their Revenue Cycle
98%
client retention across all active engagements
60%+
cost reduction vs. comparable U.S. revenue cycle roles
21 days
average from kickoff to first hire on seat
We were spending 40% of our senior recruiters’ time on sourcing and scheduling. Stella took that over in five weeks. Now they’re closing two more deals a month.
CEO, Mid-Size Staffing Agency
Stella didn’t just give us bodies — they mapped our entire placement coordination workflow, hired a team around it, and now it runs itself. I check the KPI dashboard once a day.We were burning out our U.S. coordinators on credentialing follow-up. Stella took that entire function offshore in six weeks. The backlog is gone.
Director of Operations, Recruitment Agency
FAQ
Frequently Asked Questions - Revenue Cycle Management Support
Does Stella manage the entire revenue cycle, or specific stages?
Scope is defined during discovery and workflow mapping – some engagements cover multiple stages, others focus on the specific stage where you have the biggest gap.
Does this include coding?
Coding scope, if needed, is confirmed during discovery based on your specific requirements and the team’s qualifications for that work.
What systems can the team work with?
Your team trains on whatever billing, EHR, and reporting systems you already use.
How is Stella different from a traditional RCM vendor?
Stella builds a dedicated, in-office team that works inside your systems and reports to you directly – not a shared processing operation handling many clients’ claims through a common pipeline.
How quickly can revenue cycle support launch?
Most engagements move from discovery to launch in 4 to 6 weeks.
How is patient billing data handled?
Stella operates HIPAA-aware workflows with in-office, locked-down endpoints and NDAs.
Find Out Exactly Where Your Revenue Cycle Is Leaking.
Book a 30-minute discovery call. We’ll map your revenue cycle and outline what coordinated Stella support would look like.
