• In-office teams across Metro Manila
  • U.S.-managed account leadership
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Staffing Agency Back-Office Support

Dedicated Offshore Back-Office Teams for Staffing Agencies

Stella International builds in-office teams that handle the back-office load behind every placement – sourcing support, candidate coordination, credentialing, and reporting – so your recruiters can focus on filling roles.
Start Your Back-Office Team Build
  • In-office Manila teams
  • Workflow-documented
  • U.S.-managed account leadership

98%

Client retention

21 d

Avg. time to hire

60%

Cost reduction

Candidate sourcing and screening support

Process documentation and workflow management
THE STAFFING AGENCY BACK-OFFICE PROBLEM

Back-Office Work Piles Up Behind Every Placement Your Agency Makes

Candidate coordination and paperwork compete with your recruiters’ billable time.

Every hour spent on scheduling, paperwork, or data entry is an hour not spent sourcing or closing placements.

Credentialing and compliance tracking is detail-heavy and easy to fall behind on.

For healthcare staffing specifically, credentialing backlogs directly delay revenue-generating placements.

Growing placement volume outpaces your current back-office capacity.

As your agency scales, the administrative load behind each placement scales with it – often faster than headcount can keep up.
The Stella Approach

A Back-Office Team That Scales With Your Placement Volume

Stella builds dedicated back-office support for staffing agencies – sourcing support, candidate coordination, credentialing assistance, and reporting – mapped to your specific ATS and process, so your recruiters stay focused on placements.

Candidate sourcing and screening support

Placement coordination: offer administration, onboarding documentation, background check follow-up

Credentialing support and expiration tracking (for healthcare staffing agencies)

ATS data entry and pipeline management

Reporting and analytics: pipeline metrics, time-to-fill, throughput

Process documentation and workflow management

How We Work

How Stella Builds Your Staffing Agency Back-Office Team

01

Discovery
Call

We learn your placement volume, ATS, and current back-office bottlenecks. 30 minutes.

02

Workflow
Mapping

We document your sourcing, coordination, and credentialing workflow before we hire.

03

Role Design
and Hiring

Job specs and KPIs built around your placement process, with candidates sourced and screened from our Philippines talent network.

04

Client
Interviews

You interview shortlisted candidates and make the final hiring decision.

05

Onboarding
and Training

Your team trains on your ATS and back-office SOPs before go-live.

06

Launch, Manage,
and Report

Daily operations managed in-office. KPI dashboard, weekly QA, monthly business reviews.
Start Your Back-Office Team Build

STAFFING AGENCIES TRUST STELLA WITH THEIR BACK OFFICE

98%

client retention across all active engagements

60%+

cost reduction vs. comparable U.S. back-office roles

21 days

average from kickoff to first hire on seat
We were spending 40% of our senior recruiters’ time on sourcing and scheduling. Stella took that over in five weeks. Now they’re closing two more deals a month.

CEO, Mid-Size Staffing Agency

Stella didn’t just give us bodies — they mapped our entire placement coordination workflow, hired a team around it, and now it runs itself. I check the KPI dashboard once a day.We were burning out our U.S. coordinators on credentialing follow-up. Stella took that entire function offshore in six weeks. The backlog is gone.

Director of Operations, Recruitment Agency

FAQ

Frequently Asked Questions - Staffing Agency Back-Office Support

Does this cover healthcare staffing agencies specifically?
Yes. Healthcare Staffing is one of Stella’s core confirmed industries, including on-call coordination and credentialing support alongside general back-office functions.
Your team is trained to operate within your existing tech stack – Bullhorn, Greenhouse, Lever, or any other platform.
Yes. Stella can build end-to-end recruiting support, scoping the specific functions during workflow mapping based on your bottlenecks.
Stella builds a managed, in-office team – not a freelancer. Your team follows documented SOPs and is managed by a dedicated team lead, reporting on daily KPIs.
Add seats using the same process in weeks, not months.
Most engagements move from discovery to launch in 4 to 6 weeks.

Free Up Your Recruiters to Focus on Placements.

Book a 30-minute discovery call. We’ll map your back-office workflow and outline what a dedicated Stella team would look like for your agency.
Book a Discovery Call
Call (520) 826-4146

In-office Manila teams

Workflow-documented

U.S.-managed

98% client retention