- In-office teams across Metro Manila
- U.S.-managed account leadership
Stella runs offshore teams for insurance carriers, brokers, and MGAs — claims intake, policy admin, agent support, renewals, and customer service.
Your information is confidential.
Clients who keep growing their Stella teams year over year.
Standard SLA Stella teams hit on broker support.
Of insurance-track candidates makes it onto a client team.
First-notice-of-loss intake, claim setup, documentation collection, and adjuster routing.
Endorsements, certificates of insurance, policy issuance, and document QA across AMS systems.
Quote requests, carrier submissions, marketing, and binding support for retail and wholesale brokers.
Renewal data prep, exposure analysis, marketing rounds, and proposal building for renewal cycles.
Policyholder support across phone, email, and chat — billing, coverage questions, and policy changes.
Producer licensing tracking, audit prep, and regulated documentation workflows.
Stella’s insurance teams aren’t repurposed VAs. They’re recruited against role-specific criteria, trained on industry workflows, supervised by Stella managers, and measured against KPIs that matter to your business.
That’s why operators across insurance keep growing their Stella teams — month after month.
Stella is a managed operations partner, not a freelancer marketplace. Your team works in our Philippine offices, follows mapped workflows, and is held to KPIs we manage on your behalf.
Most engagements move from discovery to launch in 4–6 weeks. Simple roles can be live sooner; regulated roles (healthcare, screening) sometimes take longer due to compliance training.
Yes. Teams are scheduled in your timezone with full coverage across U.S. business hours, including overnight shifts when required.
A dedicated team lead in our Manila office runs daily ops. A U.S.-based account lead owns the relationship, weekly reporting, and roadmap with you.
In-office operations with locked-down endpoints, NDAs, role-based access, and audit-trail tooling. We support HIPAA-aware workflows for healthcare clients.
Ready to build your team? Let’s talk. No pressure — just a conversation about what you need.
